Frequently Asked Questions

Contact us as soon as possible with your order number. If we have not dispatched, we can usually help.

Yes on UK mainland orders of £75 or more (inc VAT). Below that, delivery is charged by parcel size and shown at checkout. Northern Ireland, the Highlands, islands and other surcharge postcodes are priced at checkout.

In-stock orders placed before 3pm on a working day are dispatched the same day, and most UK courier deliveries arrive 1 to 2 working days later. Royal Mail parcels can take up to 10 working days. Items ordered in from a supplier show an estimated delivery time on the product page. Your dispatch email confirms when the parcel leaves us.

Tracking comes by email after dispatch. Open the courier link in your dispatch email for live updates.

You can return any unwanted item within 30 days of delivery, unused and in its original packaging. Email [email protected] with your order number, send it back within 14 days of telling us (you pay the return postage), and we refund within 14 days of receiving it. There is no restocking fee on standard stock items; items ordered in specially are marked at checkout. Faulty items are covered by the Consumer Rights Act and our 12-month warranty, and we pay the return postage on those.

Compatibility depends on the machine, wiring, and mounting. Check the product listing details or contact us with your model and photos.

Every product carries a 12-month warranty against defects in materials and workmanship, on top of your rights under the Consumer Rights Act 2015. Fitment is given in good faith from manufacturer data, so if you are not sure a part fits, send us the tractor model and serial number or the part number on the old lamp before ordering and we will confirm.

Our lights and electrical parts are designed to be fitted by a competent person following the manufacturer's instructions, and matched to the machine's system voltage (12V or 24V). Damage caused by incorrect fitting or the wrong voltage is not covered by the warranty. If your machine is still under the manufacturer's warranty, check with your dealer before fitting non-genuine parts.

Visa, Mastercard, American Express, Apple Pay, Google Pay and Link, all processed securely by Stripe. Payment is taken when you place the order.

Contact us with your order number and photos of the item and label. We send the correct item or refund you, and we pay the return postage for the wrong item.

Contact us with photos of the packaging and item as soon as you can and keep the packaging. We replace damaged items or refund you, and we pay the return postage.

Large orders can ship in more than one parcel. Dispatch emails confirm each courier link when available.

Quote your order number and include clear photos of the product, connector, and mounting point.