Delivery and Returns

Last updated: 11 September 2026

Agri Lighting (Nick Young Tractor Parts Ltd) ships tractor lighting, electrical parts and workshop consumables from our warehouse in Lincolnshire. This page explains delivery, tracking and returns. It works alongside our Terms and Conditions and Warranty pages.

Dispatch times

  • Working days are Monday to Friday, excluding UK bank holidays.
  • In-stock orders placed before 3pm on a working day are dispatched the same day. Orders placed after 3pm are dispatched the next working day.
  • Items ordered in from a supplier show an estimated delivery time on the product page and at checkout. We dispatch them as soon as they reach us and email you when they leave.
  • If an order contains both stocked and ordered-in items, we may send it in more than one parcel at no extra cost.

UK delivery costs

  • UK mainland delivery is free on orders of £75 or more including VAT.
  • Below £75, delivery is charged by parcel size and shown at checkout before you pay. Small items start from £3.
  • Northern Ireland, the Scottish Highlands, islands and other surcharge postcodes are priced at checkout. The free delivery offer does not apply to these areas.

UK delivery services and timescales

  • We use Royal Mail for small parcels and DPD, DHL, UPS, FedEx TNT, DX and Palletline for larger items.
  • Most courier deliveries arrive 1 to 2 working days after dispatch. Royal Mail services can take up to 10 working days.
  • Tracking details are emailed for every order once it leaves us.
  • Saturday delivery is not available as a selectable service.

International delivery

  • We deliver to the countries shown at checkout, priced by zone and parcel size. Checkout shows the exact service and price for your address before you pay.
  • Zone 1: Belgium, Guernsey, Jersey, Luxembourg, Netherlands. Zone 2: Germany, France, Monaco. Zone 3: Andorra, Austria, Denmark, Spain, Finland, Greece, Italy, Portugal, Sweden, Vatican City. Zone 4: Bulgaria, Czech Republic, Estonia, Croatia, Hungary, Lithuania, Poland, Romania, Slovakia, Slovenia. Zone 5: Albania, Azerbaijan, Bosnia and Herzegovina, Belarus, Switzerland, Cyprus, Faroe Islands, Georgia, Gibraltar, Iceland and other countries shown at checkout. Zone 6: Canada, United States. Zone 7: United Arab Emirates, China, Hong Kong, Indonesia, India, Japan, South Korea, Latvia, Malaysia, Pakistan and other countries shown at checkout. Zone 8: Australia, Brazil, Egypt, Israel, Iraq, Morocco, Mexico, New Zealand, Philippines, South Africa.
  • International courier delivery usually takes 1 to 21 working days after dispatch; Royal Mail international can take up to 30 working days.
  • Orders outside the UK are sent on a DAP basis. You pay any import duties, taxes and customs fees charged in your country; the courier contacts you before delivery if charges apply.

Damaged, missing or incorrect items

  • Check your parcel on arrival and tell us as soon as you can if anything is damaged, missing or not what you ordered. Keep the packaging and take photos; it helps us claim from the courier.
  • If we have sent the wrong item or it arrived damaged, we send the correct item or a replacement and we pay the return postage. If we cannot replace it, we refund in full.
  • Reporting quickly helps, but it is not a condition of your rights. Faulty goods are covered by the Consumer Rights Act 2015 and our 12-month warranty (see below).

Lost parcels

  • If tracking shows no movement, call or email us and we will open an investigation with the courier.
  • Once the courier confirms the parcel is lost, we replace it or refund you. Stocked items are replaced or refunded within one working day of confirmation; ordered-in items as soon as the replacement reaches us.

Returning an unwanted item

  • You can return any unwanted item within 30 days of delivery. This is on top of your 14-day statutory right to cancel.
  • Email [email protected] with your order number and the item you want to return. We will confirm the return address and reference.
  • Send the item back within 14 days of telling us, unused, undamaged and in its original packaging. You pay the return postage for unwanted items; we recommend a tracked service and keeping proof of posting.
  • We refund the price of the goods, and the outbound delivery charge where the whole order is returned, within 14 days of receiving the goods back, to the original payment method.
  • There is no restocking fee on standard stock items. Items ordered in specially for you and marked as special order at checkout are excluded from the 30-day unwanted returns policy.
  • A refund may be reduced if an item comes back used, damaged or without its packaging.

Faulty items

  • Under the Consumer Rights Act 2015 you can reject a faulty item for a full refund within 30 days of delivery. After 30 days you are entitled to a repair or replacement, or a refund if that is not possible, and a fault that appears within six months is treated as present at delivery unless we can show otherwise.
  • Every product we sell also carries a 12-month warranty against defects in materials and workmanship. Details are on the Warranty page.
  • To report a fault, email [email protected] with your order number, a description and photographs. We arrange collection or send a prepaid label, and replace, repair or refund once the fault is confirmed. We pay return postage on confirmed faults.

Return address

Agri Lighting (Nick Young Tractor Parts Ltd)
Unit 2, The Forge, Moor Road, North Owersby, Market Rasen, Lincolnshire LN8 3PR, United Kingdom

Need help?

Email [email protected] or call 01522 440522, Monday to Friday 9am to 5pm.