Popular questions
Use search or filter by category.
Can I cancel or change my order?
Contact us as soon as possible with your order number. If we have not dispatched, we can usually help.
How long does delivery take?
Delivery times depend on stock and courier service. Your dispatch email confirms when the parcel leaves us.
Can I track my order?
Tracking comes by email after dispatch. Open the courier link in your dispatch email for live updates.
What is your returns process?
Get in touch with your order number and the item details. We will advise the correct return route and next steps.
Will this light fit my tractor or machine?
Compatibility depends on the machine, wiring, and mounting. Check the product listing details or contact us with your model and photos.
Do you guarantee lifespan or compatibility?
Due to the specialist nature of agricultural lighting, no guarantee is given for lifespan or compatibility unless stated otherwise.
Do items need professional installation?
Assume competent installation. Install outside the original machinery manufacturer’s warranty period.
What payment methods do you accept?
Payment options depend on checkout settings. Use checkout to view available payment methods for your order.
What should I do if the wrong product is delivered?
Contact us with your order number and photos of the item and label. We will sort the quickest fix.
What if my item arrives damaged?
Contact us with photos of the packaging and item as soon as possible. Keep the packaging until we confirm next steps.
Do you dispatch in multiple parcels?
Large orders can ship in more than one parcel. Dispatch emails confirm each courier link when available.
How do I get faster support?
Quote your order number and include clear photos of the product, connector, and mounting point.
No results. Try different words or clear filters.